Company: E-Fluid
Sector: Hydraulic solutions
Number of employees: 400
Challenge: An international German corporation with offices worldwide struggled with its IT environment at two locations in China. IT support and management were handled by multiple parties (both internally and externally). The implemented solutions were insufficiently scalable. Users faced issues with email, file storage, retrieval, and sharing, as well as remote working. Frequent connectivity issues occurred between WiFi, printers, local clients, and servers.
Solution: Ren-IT, one single point of contact, one total solution (1A1T).
Implementation:
- Comprehensive scan and audit of current ICT hardware, software, and users.
- Establishment of a consistent ITSM policy and action plan.
- Procurement of Microsoft 365 within 21 Vianet solutions to comply with national regulations.
- Migration of mail servers to Exchange Online.
- Migration of web hosting to Aliyun VPS (including CMS reinstallation and content auditing).
- Migration of local NAS to OneDrive for Business.
- Setup of SharePoint Team Site for intranet and extranet.
- Setup of Entra (Active Directory) including policies
- Implementation of ESET endpoint security.
- Two-factor authentication (2FA) security.
- Replacement of laptops and desktops where necessary.
- Reorganization of workflows and planning for procurement and distribution process.
- Setup of support desk and staff training.
- Monitoring and coordination with the ICT department at the headquarters.
- Training staff in the use of Microsoft 365 Outlook, Word, Excel, OneDrive, Teams, SharePoint.
- Renegotiation of existing contracts and planned phase-out of unnecessary solutions through new synergies.
Results:
The implementation delivered significant benefits:
- Increased Productivity: Integration of communication and collaboration tools into one platform led to more efficient workflows and improved teamwork.
- Cost Savings: Migration to the cloud reduced the need for physical IT infrastructure and associated maintenance costs.
- Improved Security: Microsoft 365's advanced security features provided robust protection for company data.
- Flexibility and Scalability: Employees could now work flexibly from different locations and devices, improving work-life balance and satisfaction. New workstations could be set up within 24 hours.
Conclusion:
The implementation of a consistent policy and the successful deployment of Microsoft 365 enabled E-Fluid to modernize its IT infrastructure, enhance communication and collaboration, strengthen security, and enable more flexible working. This case study demonstrates how international corporations with different national regulations can benefit from adopting modern cloud-based solutions like Microsoft 365 to boost operational efficiency and competitiveness. Ren-IT fully supported the client throughout the entire migration process and continues to provide ongoing ICT management.
